Churchill is one of my favorite studies. Not dynamic by any means. But great nonetheless. Apparently early on in his career at times he would stand silent for long agonizing minutes until his listeners began to root for him to start. He had them on his side from the get go. That’s good rapport. Though I am sure I could not get away with it.

I once had my PC go dead just moments (despite all my best preparations) before I opened my mouth to talk. We scrambled to get it going, all the while I was rehearsing in my head how to deliver sans my presentation deck and hearing audible SIGHS from the crowd.

Not my intention but people were relieved to see me just get started, much less say anything.

Related: Index to All 8 Highly Effective Habits of Cruise Ship Lecturers

I went from bumbling old man to everybody, I mean everybody in the house engaged. Not a single person touched the keyboards on their laptops that were sitting open before them. (As far as I could tell and according to the testimony from feedback of listeners.)

Rapport is disguised as charisma. Work it. Practice it. Try it in different scenarios. Then make it part of your life so much so that when people hear you speaking they want to be as involved a listener as possible.

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